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Support topics
Getting Started
Connect your Intune tenant, load demo data, and generate your first evidence pack.
Compliance & Evidence
Map your fleet to CIS v8, SOC 2 & ISO 27001 and produce audit-ready evidence packs.
Verifiable Evidence
How auditors confirm a pack is authentic and unaltered via the public verify page.
Findings & CVE
Security findings, severity, OS end-of-life, and missing-patch (CVE) exposure.
Remediation
Push one-click fixes back to Intune with a full, audit-tracked action log.
Billing & Plans
Free tier, paid plans, trials, upgrades and cancellation.
Security & Privacy
How CybrOak protects your data, permissions, and encryption.
MSP & Multi-tenant
Managing multiple client tenants and white-label reports.
Common questions
How do I connect my Microsoft Intune tenant?+
Click Start free and sign in with Microsoft. CybrOak requests read-only access to your managed devices via the Microsoft Graph API. After admin consent, your fleet syncs in under a minute — no agent to install.
What permissions does CybrOak need?+
Read-only device and compliance data from Intune. CybrOak never reads file contents, browsing history, or end-user personal data, and writes nothing to your tenant unless you explicitly trigger a remediation.
Do I need Microsoft 365 E5?+
No. CybrOak works on base Intune in Microsoft 365 E3 and Business Premium — the core signals (encryption, antivirus, firewall, OS version, compliance state) don't require E5 or Defender P2.
How do I generate a compliance evidence pack?+
Open the Compliance page and click Evidence Pack (PDF). Paid plans get a clean, white-label, independently verifiable pack; the free tier produces a watermarked sample.
What makes an evidence pack 'verifiable'?+
Each paid pack carries a unique Evidence ID and a SHA-256 fingerprint. Anyone — including an auditor — can confirm it's authentic and unaltered at cybroak.com/verify/<id>, with no account.
Can I try it without connecting real devices?+
Yes. After signing in, click Load demo data on the dashboard to populate a sample fleet and explore findings, compliance mapping, and evidence packs immediately.
How does billing work?+
Start free (up to 25 devices, no card). Paid plans bill monthly with a 14-day trial and can be cancelled anytime from the Billing page.
Is my data secure?+
Data is encrypted in transit and at rest, scoped per tenant, and Microsoft refresh tokens are stored encrypted. See our Privacy Policy for details.
Having trouble reaching CybrOak? Check the live status page.